Privacy Policy
Privacy & Cookie Policy
Effective Date: July 18, 2025
Last Updated: July 18, 2025
Welcome to xpressionmcr.co.uk, operated by Xpression MCR Limited. We are committed to protecting and respecting your privacy. This Privacy & Cookie Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us via WhatsApp, email, or use any of our services.
1. Who We Are
Xpression MCR Limited
📍 76 Hulme High Street, M15 5JP, Manchester
📧 Email: xpressionmcr@gmail.com
📱 WhatsApp: 07729 877755
We provide wholesale and retail products across platforms including Amazon, eBay, TikTok, and through our own customer service channels.
2. Information We Collect
We may collect the following personal and technical data:
a. Personal Information
Name
Email address
Phone number (e.g., WhatsApp)
Billing and delivery addresses
Payment details (processed securely via third-party providers)
Company or trading name (if applicable)
b. Technical Information
IP address
Browser type and version
Device type and operating system
Time zone settings
Referral source and browsing behavior on our site
3. How We Collect Your Data
We collect data in several ways:
When you contact us via WhatsApp, email, or web forms
When you place an order or make a payment
When you browse our website (via cookies)
When you interact with us on social media
4. How We Use Your Information
We use your data to:
Process orders and payments
Deliver products and services
Respond to inquiries and offer customer support
Send updates or promotional information (if you opt-in)
Improve our website and service quality
Fulfil legal, tax, and regulatory obligations
5. How We Share Your Information
We do not sell or rent your personal information. We only share your data with:
Payment processors (e.g., card terminal providers or online gateways)
Delivery/courier companies
IT service providers
Government or regulatory bodies, when legally required
All third-party providers are contractually obligated to protect your data and use it only for the services they provide to us.
6. WhatsApp and Email Communication
We offer customer support and product sourcing via WhatsApp. By initiating a conversation with us, you agree to the use of WhatsApp to manage your query, including storing related communications and attachments for business and legal purposes.
7. Data Retention
We retain your information only as long as necessary to:
Fulfil your order or service
Comply with legal requirements
Maintain records for tax and accounting
When no longer needed, your data is securely deleted or anonymised.
8. Your Rights
Under UK GDPR and Data Protection laws, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent for marketing at any time
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of your rights, contact us at xpressionmcr@gmail.com.
9. Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help us understand how users interact with our site and enhance your browsing experience.
Types of Cookies We Use:
Essential Cookies: Needed for basic website functions
Analytics Cookies: Help us track website performance and user behavior
Functionality Cookies: Remember user preferences
Third-Party Cookies: Used by tools like Google Analytics, embedded videos, or live chat
How to Manage Cookies
You can manage or delete cookies using your browser settings. Disabling cookies may affect your user experience.
To learn more, visit www.allaboutcookies.org.
10. Third-Party Links
Our website may include links to external websites (e.g., Amazon, TikTok). We are not responsible for the privacy policies or content on those third-party sites.
11. Data Security
We use appropriate technical and organisational measures to safeguard your personal information, including SSL encryption, secure storage systems, and limited access controls.
12. Changes to This Policy
We may update this Privacy & Cookie Policy at any time. Changes will be posted on this page with a new “Last Updated” date.
13. Contact Us
If you have questions, concerns, or wish to make a data request, please contact:
Xpression MCR Limited
📍 76 Hulme High Street, M15 5JP, Manchester
📧 Email: xpressionmcr@gmail.com
📱 WhatsApp: 07729 877755